At Arjo, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any other way.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, shipping and billing address.
- Non-Personal Information: Browser type, IP address, device information, and other non-identifiable data that helps us improve your experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To send order confirmations, updates, and promotional emails (only if you’ve opted in).
- To respond to inquiries, and complaints, and provide customer support.
- To improve our website and services.
- To prevent fraud and unauthorized transactions.
3. Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners to fulfill your order, such as:
- Shipping carriers to deliver products.
- Payment processors to complete transactions.
- Other service providers who assist us in business operations.
These third parties are contractually obligated to keep your information confidential and secure.
4. Security of Your Information
Arjo takes the security of your personal information seriously. We use industry-standard encryption technologies and secure payment gateways to protect your data during transactions. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device to remember your preferences and improve site functionality. You can control cookie settings through your browser, but disabling cookies may affect your experience on our site.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal data (subject to legal obligations).
- Opt out of receiving promotional emails or newsletters at any time by following the unsubscribe instructions in the emails or by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of these external sites. We encourage you to review their privacy policies when visiting them.
8. Children’s Privacy
Arjo does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have inadvertently collected personal data from a child under 18, we will take immediate steps to delete such information.
9. Changes to This Privacy Policy
Arjo reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. Please review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]
Phone: +880 1707 579 207
By using our website and services, you agree to the terms outlined in this Privacy Policy.